My terms of business

  1. Prices on request. I have variable prices for a) businesses, b) public sector/charitable organisations and c) families/individuals.
  2. Prices also depend on location. I offer a) Zoom/Skype/phone consultations, b) meeting space at my central-Bath venue (The Guild Hub) and c) your venue.
  3. For mediation, the process might involve meeting with parties separately and then meeting with them jointly. These meetings may take place on separate days. The duration of the separate and joint meeting will be agreed with the parties when the date is confirmed.
  4. Fees for these meetings will be quoted on an hourly basis and on a case by case basis.
  5. The agreed fee will include reasonable preparation time.
  6. Travelling time of up to 1 hour will not be charged. Travel in excess of 1 hour: a) Travel Time will be charged at my current Travel Time rate (on request) from the outset of the journey. b) Travel Expenses will be charged at cost price or at £0.40 per mile from outset of journey if by car.
  7. An invoice will be sent to the paying party(ies) or representatives, as appropriate, once the mediation process has been confirmed and dates have been agreed. Unless otherwise agreed payment must be made no later than 3 days before the session or mediation date and must be made directly into the bank account set out on the invoice. In the case of an unanticipated overrun of time a second invoice will be sent following the mediation.
  8. The mediator’s fee will not be refunded if the session or mediation is canceled within 3 working days of the mediation date.
  9. The party or parties may be asked to arrange and pay for a suitable venue for the mediation process.
  10. Please note that I am not registered for VAT and do not charge VAT.