After four months of development with VCSE sector colleagues, I am delighted to have launched a new 1 day conflict resolution training course for VCSEs (voluntary, community and social enterprise organisations), designed to empower third sector professionals to transform conflict into collaboration. The launch training day went really well, so now the course is available for your organisation or third sector network, wherever you are. Get in touch to discuss your requirements. 

Conflict Resolution and Mediation Skills for Voluntary, Community and Social Enterprise (VCSE) Organisations

1 day interactive conflict resolution training for VCSEs – for senior leaders, community makers, engagement professionals and charity trustees on transforming conflict into collaboration in the third sector

Download the conflict resolution training for VCSEs course flyer here

This conflict resolution training for VCSEs is one-day course focused on fostering advanced communication skills, for third sector senior leaders, community makers, engagement professionals and charity trustees. This training aims to enhance participants’ abilities in inter-organisational collaboration, relationship management, conflict resolution, informal mediation, creating safe spaces, and conducting difficult conversations. We provide a comprehensive and practical training day that equips participants with essential issue resolution skills, enhancing their ability to foster collaboration and manage conflicts effectively within the third sector.

This conflict resolution training for VCSEs seeks to…

  1. Equip participants with practical mediation skills to prevent and resolve conflict
  2. Enhance their ability to foster and facilitate collaboration agreements between organisations
  3. Foster the creation of safe and inclusive spaces for dialogue
  4. Improve their competency in handling difficult conversations and delivering sensitive information

Participants will learn…

  • The fundamentals of mediation and its relevance to their roles.
  • Skills for facilitating inter-organisational collaboration agreements.
  • Practical skills to manage and resolve conflicts effectively.
  • Confidence in creating safe spaces for dialogue and collaboration.
  • How to handle difficult conversations and deliver sensitive information while maintaining positive relationships.

VCSE professionals who attended this course said…

  • “Extremely knowledgeable and enjoyable. Kept us all involved! Well done.”
  • “The day has been fantastic. In depth knowledge and expertise shared in great detail. Great combination of slides, activities and handouts. Lovely group dynamic.” 
  • “Arabella was a great trainer – well paced, time to explore and share, engaging.”
  • “Loved the mix of resources, activities and group work. Loved your style as well.”
  • “You fostered a harmonious and encouraging group dynamic.”
  • “I found the course very useful and it gave me a better understanding of mediation and how it is used.”
  • “Well-facilitated and interesting throughout. The models and theories were useful.”

Book in-house training for your VCSE organisation(s)

  • Get more information here or download the course flyer here
  • For rates and dates, please book an enquiry call here or email me at arabella@arabellatresilian.com 
  • You can also check my general availability (subject to confirmation) here and request a date